Ace111 Terms & Terms

Ace111 is an online betting and gaming platform operated for users in Bangladesh. By using ace111's website, mobile app, or any other service channel, you agree to be bound by these Terms & Conditions.

Ace111 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, notice will be given via your registered email or on the platform. Continued use of the platform after any changes constitutes acceptance of the updated terms.

• These terms and conditions are available in both Bengali and English. In the event of any dispute, the English version shall prevail.
• ace111 is not responsible for access attempts made from outside Bangladesh.
• It is your responsibility to ensure compliance with your local laws before using this platform.
• ace111 reserves the right to suspend or temporarily discontinue its services at any time.

To create an account on ace111, the following conditions must be met.

• Each person may register only one account. Creating multiple accounts is strictly prohibited.
• All information provided at registration — including your name, phone number, and date of birth — must be accurate and up to date.
• Users are solely responsible for keeping their account password secure. Passwords should never be shared with anyone.
• ace111 reserves the right to investigate any suspicious activity detected on an account.
• A copy of your national ID or passport may be requested for verification.
• Opening an account using someone else's identity is strictly prohibited.

Ace111 follows a KYC (Know Your Customer) process. You may be asked to verify your identity before making a deposit or withdrawal. Withdrawals may be held until verification is complete. ace111 manages this verification process in accordance with these terms and conditions.

The following rules apply when placing bets on ace111. Violating these terms and conditions may result in bet cancellation or account suspension.

• Once a bet is confirmed, it cannot be changed or cancelled, unless ace111 voids it due to a technical error.
• All pre-match bets must be placed before the match begins. Once the match is live, please use the live betting option.
• If an event is cancelled, the stake for that bet will be refunded.
• ace111 reserves the right to change odds at its discretion. If incorrect odds are displayed due to a technical error, ace111 may void the affected bet.
• If suspicious betting patterns are detected, ace111 will investigate the bet in question and void it if necessary.
• ace111 has zero tolerance for match fixing or any attempt to gain an unfair advantage.

* ace111 reserves the right to modify these limits under special circumstances.

The payment system at ace111 is fully secure and transparent. Deposits and withdrawals can be made easily via bKash, Nagad, and Rocket. Compliance with the following terms and conditions is mandatory.

• Minimum deposit is ৳ 200. Maximum deposit limits may vary depending on the payment method.
• Deposits are usually instant. In some cases, processing may take up to 30 minutes.
• Only payment methods registered in your own name are accepted. Third-party payments are not permitted.
• If a deposit is made with incorrect information, ace111 may hold the funds until the account is verified.

• Minimum withdrawal is ৳500. Maximum daily withdrawal limit is ৳1,00,000.
• Withdrawal requests are typically processed within 1–24 hours. VIP members receive priority processing.
• Account verification must be completed before a withdrawal can be processed.
• If money laundering or fraud is suspected, ace111 will place a hold on withdrawals and conduct an investigation.
• Winnings earned through bonuses are subject to specific wagering requirements before they can be withdrawn.

Ace111's bonus and promotion offers are designed to give users extra value. However, each bonus comes with its own terms and conditions that must be followed.

• The welcome bonus is available to new members only and can be claimed once.
• A minimum deposit of ৳500 is required to qualify for a bonus.
• To cash out your welcome bonus, you must complete a minimum wagering requirement of 10x the bonus amount.
• Wagering requirements must be fulfilled within 30 days of receiving the bonus.

• Multiple bonuses cannot be used at the same time.
• Bonus funds cannot be withdrawn directly.
• ace111 reserves the right to modify or discontinue any bonus offer at any time.
• If bonus misuse is suspected, ace111 will cancel the bonus and launch an investigation into the account.
• Separate terms for free spin or cashback bonuses will be listed on each offer page.

Ace111 believes in responsible gaming. Betting is a form of entertainment, not addiction. ace111 is committed to keeping users safe and, as part of these terms and conditions, provides the following protections.

• Deposit Limit: Users can set daily, weekly, or monthly deposit limits.
• Self-Exclusion: You may temporarily close your account for a specified period at any time.
• Reality Check: You will receive periodic reminders about your session duration.
• Cooling-Off Period: Accounts can be paused for a cooling-off period ranging from 24 hours to 6 weeks.
• Minor Protection: ace111 follows a strict age verification process.

If you experience any betting issues, contact our support team or Responsible Gaming Visit the page.

Ace111 takes the protection of users' personal data seriously. Information is collected, stored, and used in accordance with our privacy policy.

• ace111 never sells users' personal information to third parties.
• All transactions are secured with SSL encryption.
• Information may be shared with authorities when required by law.
• We recommend using a strong password and enabling two-factor authentication to keep your account secure.

For more details, visit our Privacy Policy Read.

Ace111 reserves the right to temporarily suspend or permanently close any account for the following reasons.

• Violating these terms and conditions.
• If registration is completed using incorrect or false information.
• Operating multiple accounts.
• Misuse of the bonus system.
• If there is suspicion of fraud or money laundering.
• In the event of the account holder's death or legal incapacity.

If an account is closed and no evidence of fraudulent activity is found, any remaining balance will be returned.

Ace111 is committed to resolving all user complaints promptly and fairly.

• All complaints should first be submitted via email at support@ace111.app or through live chat.
• ace111 will provide an initial response within 72 hours of receiving a complaint.
• Complex disputes may take up to 14 business days to resolve.
• Third-party mediation is available for disputes regarding ace111's decisions.

Ace111 reserves the right to update these terms and conditions as needed. Users will be notified before any significant changes take effect. Continued use of the platform after changes are made will be considered acceptance of the updated terms.

If any part of these terms is found to be unenforceable, the remaining provisions shall remain fully in effect. To contact ace111: support@ace111.app