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Ace111 Privacy Policy

Ace111 places the highest priority on protecting your personal data. This privacy policy clearly outlines what information we collect, how we use it, and how we keep it secure.

Last Updated: January 2026
256-bit
SSL Encryption
0%
Selling Data to Third Parties
24/7
Security Monitoring
72 hours
Response to Data Requests
Contents
Introduction What Information We Collect How We Use It Data Sharing Policy Cookies Policy Data Security Your Rights Data Retention Minor Protection Policy Changes Contact
Terms & Conditions Responsible Gaming

This Privacy Policy applies to all services on the ace111 platform. By using ace111, you are agreeing to this policy. Please take the time to read it carefully.

Ace111 is one of Bangladesh's most trusted online betting platforms. We believe that our users' privacy is a fundamental right. That's why ace111's Privacy Policy is built on full transparency — so you know exactly what data we hold, why we hold it, and how we use it.

By creating an account on ace111, browsing the website, or using the app, you agree to the terms of this privacy policy. This policy forms an integral part of ace111's Terms and Conditions.

1. What Information We Collect

Ace111 only collects information that is strictly necessary. Collecting unnecessary data goes against our principles. The categories below outline what we collect, in accordance with our Privacy Policy.

Personal Identity Information
  • Full Name, Date of Birth & Gender
  • Email address and mobile number
  • Residential Address & Country
  • National ID or passport number (for KYC verification)
Financial Information
  • Mobile banking number (bKash, Nagad, Rocket)
  • Deposit & Withdrawal History
  • Transaction Date & Amount
Technical Information
  • IP Address & Device Type
  • Browser Information & Operating System
  • Login Time & Session Data
  • Data Collected from Cookies & Tracking Technologies
Betting Activity Data
  • Bet history and bet amounts
  • Preferred Sports & Markets
  • Bonus Usage History

Ace111 never collects or stores your full payment card number, CVV, or bank password. If anyone requests this information, they are not an ace111 representative — please stay alert.

2. How We Use Your Information

Under ace111's privacy policy, all collected data is used solely for its stated purpose. No data is used beyond what it was collected for.

Data Type Purpose of Use Legal Basis
Identity Information Account creation and verification, KYC completion Contractual Requirements
Financial Information Processing Deposits/Withdrawals, Fraud Prevention Legal Obligations
Technical Information Ensuring Security & Improving Service Quality Legitimate Interest
Betting Information Personalized experience, responsible gaming monitoring Consent & Agreement
Contact Information Providing Support & Sending Important Notices Legitimate Interest
Marketing Communications

Ace111 does not send marketing or promotional messages without your consent. You can opt out of marketing communications at any time through your account settings. However, essential service notifications — such as password changes or account security alerts — will continue to be sent.

3. Data Sharing Policy

The most important thing to know about ace111's Privacy Policy is this — we never sell your personal data. That said, there are limited circumstances where information may be shared with third parties.

When Data Is Shared
  • Payment Processors: Your information is shared with bKash, Nagad, or Rocket as needed to process deposits and withdrawals.
  • Legal Authorities: Data may be disclosed in response to a court order or a lawful request from a regulatory authority.
  • Fraud Prevention: Data may be shared to assist in investigations of money laundering or cybercrime.
  • Technology Partners: With trusted technology providers to maintain service quality — they are not permitted to use your data for their own purposes.

Ace111 never sells or rents your personal data to advertisers or third-party marketers. This is an absolute commitment under our privacy policy.

4. Cookies Policy

Ace111 uses cookies and similar tracking technologies on its website and app to enhance your experience and keep the platform secure.

Cookie Type
Cookie Type Purpose Duration
Essential Cookies Maintaining login sessions and security Until end of session
Performance Cookies Monitoring Page Load & Server Performance 30 Days
Functional Cookies Remembering language preferences and personalization settings 1 Year
Analytics Cookies Understanding & Improving How the Site Is Used 90 days

You can disable cookies through your browser settings. However, disabling essential cookies may cause some features on ace111 to stop working properly.

5. Data Security Measures

Ace111 uses industry-leading technology to keep your data secure. This section of our Privacy Policy covers the multiple layers of protection we have in place.

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption, ensuring no one can intercept your information in transit.
  • Two-Factor Authentication: OTP-based verification is used to provide an extra layer of security for your account.
  • Firewall & DDoS Protection: Advanced network security systems protect ace111 against cyber attacks.
  • Regular Security Audits: Third-party experts conduct regular security audits.
  • Data Masking: Sensitive information (such as the middle digits of your mobile number) is masked when displayed on the dashboard.
  • Server Security: ace111's servers are hosted in secure data centers with 24/7 monitoring.

In the event of a data breach, ace111 will notify affected users within 72 hours and take all necessary action.

6. Your Data Rights

Under ace111's Privacy Policy, you have complete control over your own data. Your rights are outlined below.

1
Right to Access
You can request a copy of all the information ace111 holds about you. We will respond within 72 hours of your request.
2
Right to Rectification
If your profile contains incorrect or outdated information, you can request a correction and ace111 will update it promptly.
3
Right to Erasure
After closing your account, you may request the deletion of certain data. However, if legal retention obligations apply, complete deletion may not always be possible.
4
Right to Restrict Processing
You can ask ace111 to restrict the processing of your data under certain circumstances.
5
Right to Data Portability
You may request a copy of your data in a common format (such as CSV).
6
Right to Withdraw Consent
Where data has been collected based on your consent, you may withdraw that consent at any time.

To exercise these rights support@ace111.appto send us an email.

7. How Long We Retain Your Data

Under ace111's privacy policy, how long data is retained depends on the type of data and applicable legal requirements.

  • Account Information: For as long as your account is active, and up to 5 years after closure.
  • Financial Transaction Data: Retained for a minimum of 7 years as required by legal obligations.
  • KYC Documents: Retained for up to 5 years following verification.
  • Betting Records: Up to 3 years after account closure.
  • Support Contact: Up to 2 years after the issue is resolved.
8. Protection of Minors

Ace111's services are strictly for users aged 18 and above. This section of the privacy policy sets out ace111's firm stance on protecting the data of minors.

  • ace111 does not knowingly collect or process personal data from anyone under the age of 18.
  • Age verification is mandatory at the time of registration.
  • If an underage account is identified, ace111 will immediately suspend it and delete all associated data.
  • If a parent or guardian suspects their child is using ace111, please contact us at support@ace111.app.
9. Changes to the Privacy Policy

Ace111 may update this Privacy Policy from time to time. You will be notified of any significant changes via your registered email or SMS before they take effect.

  • The date of any changes will be noted at the top of this page under "Last Updated".
  • For significant changes, ace111 will seek your consent again.
  • Continuing to use ace111 after any changes have been made will be considered acceptance of the updated policy.
10. Contact Us

If you have any questions or requests regarding the Privacy Policy, please get in touch with ace111's privacy team.

Email
support@ace111.app
For privacy-related requests, please include "Privacy Request" in the subject line.
Response Time
General requests: 72 hours
Urgent security matters: 24 hours
Why ace111 Is Trustworthy

Ace111's 6 Pillars of Privacy Protection

Our privacy policy is not just words — it is reflected in every technical measure we put in place.

End-to-End Encryption
Every data transmission on ace111 is encrypted with 256-bit SSL technology. In accordance with our privacy policy, no third party can intercept or read your information in transit.
Strict KYC Verification
The account verification process at ace111 ensures that only the rightful owner can access an account, protecting your account and funds from unauthorized access.
Your data is never sold
ace111's core privacy commitment — your personal data is never sold to advertisers or third parties. Your information exists solely to serve you.
24/7 Security Monitoring
ace111's security team monitors server and account activity around the clock. Any suspicious activity detected is acted upon immediately.
Transparent Data Usage Policy
ace111 is transparent about what data is collected and why. No hidden agenda — our Privacy Policy is written in plain, easy-to-understand language.
Full User Control
At ace111, you can view, correct, or delete your data at any time. Under our Privacy Policy, this is your right — and we respect it.
Get Started Safely

Join ace111 — Your Information Is Completely Safe

Once you've read the Privacy Policy, go ahead and register with confidence. ace111 is fully committed to protecting your personal information and funds.

Register Now Log In

18+ | Play Responsibly | Privacy Policy Applies

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